Designing and delivering customized Training programs for professionals and employees in the private, public sector and NGO as well as for students in schools and universities.

Offering Management Consultancy services on performance improvement solutions and training needs.

Trainings Topics

Interpersonal and Managerial Capabilities

Professional
Capabilities

• Leadership
• Communication
• Emotional Intelligence
• Creative Problem-Solving& Decision-Making
• Team Building and Bonding
• Management Skills
• Business Etiquette and Netiquette
• Conflict Management& Negotiation skills
• Customer Service
• Supervisory Skills
• Presentation Skills & Public Speaking
• Stress & Anger Management
• Time Management & Organizational Skills
• Effective Telesales Techniques
• Strategic Management & Balanced Scorecard
• Change Management

Job Search Skills

• Personal Branding
• The Art of CV writing
• Wining a Job Interview

Computer and IT Skills

• Cybersecurity Knowledge and Skills
• MS Office (Excel, PowerPoint, Access)

Mass Communication Skills

• Media Literacy and Journalism
• Media Consulting & Communication
• Digital Marketing & Social Media Specialization

Human Resources Skills

• Behavior-Based Safety
• Recruitment and Selection Strategies
• Train the trainer (TOT)

o Programs are delivered in: English, French and Arabic
o Format: Online or Instructor-Led Training
o Public trainings: General trainings and workshops organized for different types of public
o Private trainings: Customized programs based on clients ‘specific needs

Methodology

The training methods used are deeply committed to a non-formal learning approach using:

• Practical Group Activities
• Case Studies
• Role-Plays
• Simulations
• Storytelling

• Business Games
• In-basket Exercises
• Mind-Mapping
• Team Challenges & Competitions
• Demonstrations